Apparel Return & Exchange Policy

Our Trade Eights apparel, hats, and accessories are made to order just for you. Printing items only when they’re ordered helps us avoid excess inventory and unnecessary waste. Because of that, our return policy works a little differently from traditional retail.

Something wrong with your order?

If your item arrives damaged, misprinted, defective, or you receive the wrong item, we’ll make it right.

Just email info@tradeeightscocktails.com within 14 days of receiving your order with your order number and a photo of the issue. We’ll arrange a replacement at no additional cost or issue a full refund for the item.

Sizing & made-to-order items

Because each piece is made to order, we’re unable to offer returns or exchanges for sizing or preference changes. We recommend taking a quick look at the size chart on the product page before ordering.

If you’re between sizes, sizing up is generally the safer choice for a more relaxed fit.

Lost packages

If your package appears to have been lost in transit, please contact us within 14 days of the estimated delivery date. We’ll work with the carrier to investigate and, if the package is confirmed lost, send a replacement at no cost to you.

Incorrect addresses

If a package is returned to our print partner because the shipping address provided was incomplete or incorrect, we can have it reshipped once we have the correct address. Additional shipping charges may apply.

Questions?

We’re happy to help. If you have any questions about your order, sizing, or our merchandise, email us at info@tradeeightscocktails.com.